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Keeping customers · 5 of 110 stories

Canny

A customer feedback tool: users post feature requests and vote on them on a board, and the product team uses the votes to decide what to build next.

Price: From US$79 a month for the Pro plan, billed yearly (read 13 October 2026) Free plan: yes, limited canny.io

Who uses it, and for what

One row per story. The grade is for the claim that the business uses this tool, not for its revenue.

StoryWhat it does thereWhenCost statedGradeSource
PostizPublic roadmap board, linked from the site footer.BPostiz about page and terms of service, read 12 October 2026
BoltAIEarlier board for bug reports; changelog entries of July 2025 still link to it.BBoltAI changelog, about page and home page, read 13 October 2026
Screenshot to CodeA public board where users post feature requests, linked from the app since December 2023.since December 2023BWayback Machine copy of the hosted app's code, 3 December 2023
TalknotesPublic board that collects feature requests; the founder built almost every requested feature.CNico Jeannen's blog diary, 30 August 2023 onwards: TalkNotes, From $0 to $200,000 in 1 year
SupergrowCollected and ranked users' feature requests once there were too many to manage in Intercom.CDeven Bhooshan's blog, 21 April 2025: From Zero to $230K ARR: The Indie Hacker's Playbook

Grade A: the tool's maker or a payment processor confirms the use. Grade B: an independent report, or the tool is visible in public code. Grade C: the founder or the company says so.

Used in the same businesses

Other tools in the stories above, with the number of stories that share both.

Other tools for the same job

Keeping customers, with the number of stories that use each.

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